This Privacy Policy applies when you use the services of CAMEL, our websites, and when you contact us using the methods we provide (telephone, chat, email, and social media). Through this policy, and in line with our commitment to transparency, we inform you about the data we collect and how we use it.
CAMEL PARK processes data lawfully, fairly, and transparently. We only process data that is adequate, relevant, and limited to what is necessary for the specific, explicit, and legitimate purposes for which it is collected, and we do not process it for purposes incompatible with those.
This Policy is permanently accessible through the “Privacy” link on the website and can be updated at any time, either as a result of a regulatory change or a modification in the configuration of services or the type of business developed. Any modifications that imply changes in the provision of the contracted service or require the consent of the data subjects will be communicated with a fifteen-day notice period so that data subjects can object to the processing of their data as described in the change, or so that customers can take any measures they deem appropriate regarding the communicated modification. If, after the provided period, the user accesses their services again or does not communicate their objection, the new conditions will be deemed accepted.
Name: Samantha Jayne Lopez Lynch
N.I.F: 43358910T
Company: Aquikaguaya S.L.
CIF: B76785633
Postal address: Ctra. Gral. s/n Los Cristianos-La Camella. Arona . Tenerife, 38627 La Camella, Arona, Santa Cruz de Tenerife
Telephone(s): 922 72 11 21
Email: cameluspark@gmail.com
Website: https://camelpark.es
To access and/or browse the CAMEL PARK website, it is not necessary to provide any data. The mandatory nature of the response to questions or data requested through the website is indicated by an asterisk (*) next to the question or form field. If the required data is not provided, it will not be possible to provide the requested service or functionality.
CAMEL PARK does not process the data of minors under any circumstances, as registration as a user and contracting services through the website https://camelpark.es is only permitted for adults with full legal capacity to act.
At CAMEL PARK, we process the registered information in accordance with the following purposes:
Customers: The data provided upon user registration, collected through any of the contact means or channels identified on the website (including chats or phone calls), and collected through CAMEL PARK services, are used to manage the user’s account and contracted services, both at a technical and at an accounting, fiscal, and administrative level, and/or to notify them of incidents or any information of interest about their services. For this purpose, and in compliance with tax and data protection regulations, the billing data provided by users is verified by consulting the tax administration’s data quality service, and any inaccurate data is rectified. The legal basis for processing is the provision of the service or the performance of the contract.
Promotions: CAMEL PARK uses the contact data provided by users to send them, by electronic or other means, information about the improvements being implemented in the services they have contracted, and to keep them informed about news that may be of interest to them (offers and promotions), i.e., for direct marketing purposes. CAMEL PARK is strictly opposed to spamming: the user is the one who decides—and authorizes—whether or not to receive this type of communication, by registering as a user on https://camelpark.es and, therefore, accepting this Policy, or by requesting this type of information through any of the contact methods provided on the website. The legal basis for processing is consent.
Traffic and location data: CAMEL PARK retains data generated within the framework of providing electronic communications services, making it available to competent authorities, in accordance with Law 25/2007 of October 18. This data is not used for commercial promotion purposes. The legal basis for processing is compliance with a legal obligation.
Candidates: Data provided by those interested in working at CAMEL PARK is used in the employee selection processes we conduct. The legal basis for processing is consent.
Abuse: Data provided when reporting a complaint is used to analyze the case, provide the corresponding response, and demonstrate compliance with the obligations associated with its management, as well as for defense in potential claims. The legal basis for processing is consent.
Contact: Data received through any of the contact means and/or channels indicated on the website is used to contact and/or manage the communicated request or incident. Calls may be recorded to improve the quality of services and for security reasons to verify instructions received or information provided. The legal basis for processing is the provision of the service or the performance of the contract, and the legitimate interest of CAMEL PARK.
Automated social media publishing: Users who use the automated social media publishing service must provide their access credentials (username/email address and password) for these networks. These credentials are used for the sole purpose of publishing the content provided by the users on their behalf. This content must comply with both current legislation and the terms of use of the social networks themselves. The legal basis for processing is the provision of a service.
Promotional activities on social media: The data of participants in promotional actions through social media is processed for the sole purpose of carrying out the corresponding promotional activity, sweepstakes, or contest, as well as delivering the corresponding prize, if applicable. The legal basis for processing is consent.
Security: Audit logs of CAMEL PARK’s information systems and networks are kept to maintain the security of the networks, technical infrastructure, and services, and to detect or prevent abusive or fraudulent use of the services. The legal basis for processing is the legitimate interest of CAMEL PARK.
Tag Management and Analytics: We use Google Tag Manager to manage the tags and scripts on our website. This tool allows us to control the deployment of various services and tracking technologies to better understand user behavior and improve our website’s performance. Google Tag Manager itself does not collect personal data. The legal basis for the processing of data through the tags we manage is based on our legitimate interest in improving our services and, where applicable, on your consent.
If you leave a comment on our site, you can choose to save your name, email address, and website in cookies. This is for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display options. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the ID of the article you just edited. It expires after 1 day.
CAMEL PARK uses anonymous cookies that do not provide references that allow the personal data of visitors to be deduced. The only non-anonymous cookies, i.e., those that allow user identification, are those that the user voluntarily activates when accessing the “Client Area” of the website. These cookies store the username on their terminal device, as well as a hash of the username and password, for fifteen days, for the sole purpose of facilitating access to restricted areas without the need to manually enter the access credentials each time. To learn about our policy for installing and managing data storage and retrieval devices on terminal equipment, please refer to our Cookie Policy.
CAMEL PARK will only process the personal data provided by users in accordance with the purposes described in this Policy and in the General Terms and Conditions of Contract for the services contracted by users.
Users are informed of the processing of their data in the terms indicated above by accepting this Privacy Policy when registering as a CAMEL PARK user, or when contracting a specific service that requires such processing in accordance with the corresponding General Terms and Conditions of Contract.
Users must refrain from providing personal data of other data subjects unless they have the relevant authorization, according to which these data subjects have been previously and properly informed about the content of this Privacy Policy and, specifically, that they consent to their data being provided to CAMEL PARK for processing in accordance with the corresponding purposes.
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
In compliance with the principle of storage limitation, the data collected will be processed only and exclusively for the time necessary and for the purposes for which it was collected at any given time.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
CAMEL PARK has established different retention periods depending on the type of data and the applicable purpose of its processing. The applicable periods, unless a different period is specified in the General Terms and Conditions of Contract for the corresponding service, will be:
Customers: The data will be retained for the duration of the contractual relationship, plus a maximum additional period of 10 years after the end of the contract, in application of civil, commercial, and tax legislation.
Promotions: The data will be processed for the duration of the contractual relationship as long as the data subject does not request objection or withdraw consent.
Traffic and location data: The data will be retained for a period of 12 months.
Contact: The data will be retained for 24 months, unless it must be kept blocked for the formulation, exercise, or defense of claims.
Automated social media publishing: The data will be processed as long as the user does not deactivate the functionality.
Promotional activities on social media: The data will be retained for 12 months, unless it must be kept blocked for the formulation, exercise, or defense of claims.
Security: The data will be retained for 5 years, unless it must be kept blocked for the formulation, exercise, or defense of claims.
CAMEL PARK does not communicate personal data to third parties, unless a law provides otherwise or if it is necessary for the provision of the contracted service.
CAMEL PARK may communicate personal data to competent authorities: fiscal and customs, judicial, state security forces, and any other recipient that may apply according to current regulations.
Regarding the communications necessary for the provision of the contracted service, the essential data will be communicated to manage the user’s request and provide the contracted services. The terms under which said data is communicated and the identity or category of recipients will be indicated in the corresponding General Terms and Conditions of Contract. In any case, depending on the payment method selected, it will be necessary to communicate the relevant data to financial and banking entities to proceed with the collection of the services.
When visitors leave comments on the website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
In the event that a user leaves a comment or interacts socially with the https://camelpark.es website or on the social networks where it is present, they must be aware that their data will be published in the environment in which they act, that is, they will be expressly authorizing the communication of their data—associated with the action they perform—to the rest of the users who access the website or social network.
The data we process is only stored in our facilities, or in the facilities of our service providers.
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
You have the right to obtain confirmation as to whether or not we are processing personal data concerning you, to access your personal data, and to request the rectification of inaccurate data or to complete incomplete data.
You also have the right to request the erasure of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. CAMEL PARK will proceed with its erasure without delay unless it is necessary to retain it in compliance with a legal obligation, or for the formulation, exercise, or defense of claims.
In certain circumstances, you may request the limitation of the processing of your data, in which case we will proceed with its blocking and it can only be processed for the formulation, exercise, or defense of claims.
You have the right, in certain circumstances, to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
In certain circumstances and for reasons based on your particular situation, you may object to the processing of your data. CAMEL PARK will cease to process it, except for compelling legitimate reasons, or for the formulation, exercise, or defense of claims.
You can object to receiving commercial communications about our products and services at any time by notifying us by email at camelpark@hotmail.com.
All these rights can be exercised at any time by sending a request by postal mail to CAMEL PARK at the following address: Ctra. Gral. s/n Los Cristianos-La Camella. Arona . Tenerife, 38627 La Camella, Arona, Santa Cruz de Tenerife, or by sending an email to camelpark@hotmail.com. In any case, the request must be accompanied by a copy of the official document that proves the identity of the data subject.
In the event that we have requested your consent to process the data, you can withdraw it at any time by communicating this to CAMEL PARK in the terms described in the previous paragraph. This revocation will in no case have a retroactive effect.
If you believe that you have not been satisfied with the exercise of your rights, you can file a complaint with the Spanish Data Protection Agency, the competent supervisory authority for data protection, whose contact details are: calle Jorge Juan, 6 – 28001 Madrid.
Users of the website and CAMEL PARK services are responsible for the truthfulness, currency, and accuracy of the data they provide to CAMEL PARK, and the data provided by them is considered truthful, current, and accurate. Users can modify their data, and their preferences regarding the processing of the data provided, through the configuration options available in the “Client Area”. CAMEL PARK will take the necessary measures to delete and rectify without delay any data that proves to be inaccurate with respect to the purposes for which it is processed as soon as it becomes aware of its inaccuracy.
